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SaaS · Customer service software

SEO, AEO, and GEO strategy for customer service software

Help desk, ticketing, live chat, and contact center software is one of the toughest niches in SaaS search. We build the strategy that gets you found in Google and named by AI assistants, and fix the technical and multilingual issues holding you back.

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Strategy written by people who've done SEO for the biggest names in customer service.

help desk software

AI answer

For growing SaaS support teams, buyers often shortlist Brand A, Brand B, and your product.

brand-a.com
brand-b.com
review-site.com
yourproduct.comClimbing

Customer service brands we've done SEO for

ZohoHiverFrontZendeskFreshworks

What makes customer service SEO hard

Zoho and Freshworks have enormous domain authority and content teams. You need a different strategy — not a bigger one.

Massive incumbents

We target the queries they've left thin: niche-specific, feature-level, and integration keywords your ICP actually searches.

AI Overviews dominate

Help desk is one of the most AI-Overview-heavy categories. We build your AEO strategy specifically to win citations in these answers.

Multilingual complexity

Most customer service tools sell globally. We've fixed hreflang and built separate market strategies for 20+ multilingual sites.

Low E-E-A-T signals

We fix the author and company signals that keep you out of AI answers and out of featured snippets.

Industry plans for customer service software

Audit

$644

A full audit of your SEO, AEO, and GEO. Every finding comes with proof. Counts toward the next plan.

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Growth and execution plan

$1,200

Audit + full SEO, AEO, and GEO strategy + team training. Everything you need to start executing.

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Complete SEO takeover

$644/month

We run your SEO. Your team executes. 3-month minimum. Content not included.

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We've done SEO for Hiver, Zoho, Freshworks, Front, and Zendesk

On the first call, we open your site live, show you where you're losing to competitors, and tell you honestly whether we can help.

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